Refund Policy / Refund Criteria

You can reconsider your purchase and return the purchased item, specifying the reason, within 7 (seven) calendar days from the delivery date, unless the right of withdrawal is excluded by the applicable law. We remind you, for example, that the right of withdrawal is excluded for products that have already been used, made to measure or customized at your request by the seller. The refund will be made within two days of receiving and checking the returned material. For more information on the cases in which the right of withdrawal is excluded, you can send us an email to sales@ormant.it